Support

We stay after launch.

Buying a website should not end at the download link. Every Kinetic build comes with real humans, documentation and 30 days of included launch support.

Illustration of a support desk

Launch support

30 days of included support after handover covering bugs, config and questions about your admin area.

Documentation

Every build ships with a written guide and a walkthrough video for the admin and customer areas.

Studio inbox

Message the team directly from your customer area. Replies land within one working day.

Care plans

Optional monthly cover for updates, monitoring, backups and small ongoing changes.

0330 518 2018Mon–Fri, 9am–6pm UK timeWhatsAppMessage us, send links and screenshots

Already bought a build? Raise a ticket from your account for the fastest reply.

Typical reply: Within 1 working day · Kinetic Digital, London, United Kingdom